Invoice & Billing

INVOICE & BILLING

The Invoicing and Billing module is designed to manage post-paid accounts for Taxicab, Paratransit and Limousine enterprises. Post-paid services are generally established with a funding source account. Post-paid accounts, while a little more complicated, are great for business growth. These Business-to-Business (B2B) accounts often lead to exclusive business with transportation service providers.

Post-paid accounts sometimes compensate for billing and administrative overhead, and sometimes higher rates can be negotiated. IT Curves has designed its billing system to deal with the complexity of B2B billing issues.

FUNDING SOURCE ACCOUNT SETUP

An important part of post-trip billing is setting up rates and billing terms that meet the contractual terms for each account.

Set up specific account billing information, including name, address, contact and terms
Set up custom fixed pickup rates and costper- distance rates specific to each account
Rates may be set up by cost per fraction of an hour
A fixed cancellation fee may be set up based on the account contract
System allows limiting the tip amounts to contractual terms per account

CUSTOMER AND CASE WORKER SETUP

Some government accounts restrict post-paid accounts according to specific rules. The system is equipped to handle these rules and reduce the service provider’s risks of short payments.

Each customer is linked with one or more funding source account
The Medicaid ID of each customer is kept in customer records
The customer record may contain remarks with additional rules that need to be followed for each customer
Accounts may be restricted to a subset of drivers for service, based on driver training and other qualifications
Customers may be associated with a case worker for authorization of service or for extending the service period