The Call Center and Automatic Dispatch modules, designed to create efficiency for the most critical components of the transportation industry, are the foundations of IT Curves’ software solution. The booking of trips can be completed through our powerful call center software. IT Curves’ software solution also offers the MARS booking application as an add-on. The booking app is available to customers from iTunes and the Google Play Store for their smart phones. Customers may also use Web Reservation to book their trips. Our software also allows the insertion of bulk trips through the import file utility.
IT Curves’ Auto Dispatch uses multiple dispatch methods including first-in-zone, nearest cab, co-located stand or a hybrid of these methods, which ensures minimal wait times for customers and enhanced efficiency for your business.
Our call center provides many features to ease the call takers’ tasks:
Our intelligent Automated Dispatch process is a powerful system offering the following features: